Refund Policy
BodyRight Physiotherapy Ltd
This Refund Policy applies to services provided by BodyRight Physiotherapy Ltd.
We are committed to providing high-quality physiotherapy and Pilates services. Please review the terms below regarding refunds and cancellations.
Physiotherapy & Athletic Therapy Appointments
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Physiotherapy services are non-refundable once treatment has been provided.
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Fees for missed appointments or appointments cancelled with insufficient notice are non-refundable.
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If you need to reschedule, please contact the clinic as early as possible to avoid cancellation charges.
Prepaid Treatment Plans
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Prepaid physiotherapy treatment plans are non-refundable once treatment has commenced.
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Unused sessions may, at the discretion of BodyRight Physiotherapy Ltd, be:
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Transferred to another person, or
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Exchanged for an alternative service of equivalent value.
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Any exceptions will be handled on a case-by-case basis, except where otherwise required by law.
Pilates Classes & Memberships
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Pilates class fees are non-refundable once the class has been attended.
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Missed classes may not be refundable unless otherwise agreed in advance with the clinic.
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Membership terms are subject to the specific conditions outlined at the time of purchase.
Gift Vouchers
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Gift vouchers are non-refundable and cannot be exchanged for cash.
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Vouchers may be redeemed against physiotherapy, Pilates, or other services offered by BodyRight Physiotherapy Ltd, subject to availability.
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Gift vouchers are valid for 5 years from the date of purchase, in accordance with Irish consumer law.
Statutory Rights
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Nothing in this Refund Policy affects your statutory rights under the Consumer Rights Act 2022 or any other applicable Irish legislation.
6. Your Rights
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You have the right to:
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Access your personal data
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Request correction of inaccurate data
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Request restriction or erasure (where legally permissible)
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Withdraw consent at any time
Contact
If you believe you are entitled to a refund or have any questions regarding this policy, please contact:
0419843950
BodyRight Physiotherapy Ltd